Read the terms and conditions of the rental agreement carefully
1. Requirements and Necessary Documents
- Individuals over 25 years old with a minimum of 2 years of driving experience, who have category B visible on their driving license.
- If a driver in Spain cannot identify which vehicle they are allowed to drive based on their driving license, they must carry an official translation specifying the vehicles they are permitted to drive.
- The motorhome can only be driven by the driver(s) specified in the rental contract.
- It is mandatory to provide the rental provider with your driving license and identification document, allowing for the possibility of making copies for use by institutions such as the DGT, insurance company, or other relevant entities if needed
2. Pricing
Minimum rental period is 2 nights/3 days/555€. Discounts are available for longer booking periods.
3. Booking & Payment
- 25% is non-refundable booking fee
- 75% of the payment must be made at least 10 days before the rental start date via the booking link manually. If the second payment attempt is unsuccessful, the reservation will be cancelled and 25% of the payment will not be refunded.
4. Security Deposit
A refundable **deposit of 1000€ is required upon picking up the motorhome. Payment can be made in cash or via immediate bank transfer only, as card payment terminal is not available. Security deposit will be returned 2 days after the motorhome is returned and in good condition (These two days are necessary for us to inspect the vehicle's condition). If there is damage or defects to the vehicle, we deduct from the deposit the amount corresponding to the repair of the same. The client takes responsibility for their own damages even if they exceed the deposit amount not covered by insurance. If the damages are less than the excess (900€), estimates from car repair shops will be obtained and acted upon accordingly. The choice of repair shop will be made by the owner. You are required to inform us in writing about any possible damages immediately via WhatsApp (+34 670 508 096). Failure to do so may be considered as concealing damage.
- Inspect the motorhome carefully before picking it up and take note of any damage or defects that it already has.
- Drive the motorhome carefully and responsibly.
- Do not smoke inside
- Park the motorhome in a safe place
- Lock the all the doors and windows while you are away
- Clean the motorhome before returning it.
- Refill the fuel tank (diesel fuel).
- Ensure that the motorhome is returned in the same condition as it was received.
- When traveling with a motorhome, follow the main roads. It is strictly prohibited to turn onto any road that is too narrow (where there is not enough room for oncoming traffic to pass) or too steep of a descent or ascent.
5. Cleaning
- The client is required to keep the motorhome clean during the rental period and upon return.
- Empty the trash bins, wastewater tank, toilet tank
- Empty the refrigerator.
- Cleaning the dishes and ensuring that the overall condition remains good.
- It is not necessary to wash the motorhome outside before delivery. We will do it
6.Prohibited Activities
- Smoking is prohibited in the motorhome.
- Animals are not allowed - sorry
7. Rental Duration
- Rental period 3 days - 3 months
8. Insurance and Liability
Insurance coverage /All risk with excess 900€/ is provided for the rental period; however, it is essential to adhere to the rules and the traffic regulations. The client takes responsibility for their own damages even if they exceed the deposit amount not covered by insurance. If the damages are less than the excess, estimates from car repair shops will be obtained and acted upon accordingly. The choice of repair shop will be made by the owner. Familiarize yourself with the guidelines, including the motorhome manuals. Not adhering to the guidelines may lead to incidents not being covered by insurance. You can find the manuals from inside the motorhome and our website: https://angelaautocaravana.com/en-US/UserGuidesandManuals
9. Pick-Up and Drop-Off
Pick-Up and Drop-Off location is Pozo Izquierdo, Gran Canaria between 07:00-19:00.
- Inspect the motorhome carefully before picking it up and take note of any damage or defects that it already has.
- Clean the motorhome, empty fridge, empty the graywater tank and blackwater tank before returning it. Greywater tank - A tank where wastewater from sinks, showers, and laundry is collected. Blackwater tank - A tank for holding toilet waste (sewage).
- It is not necessary to clean the motorhome outside before delivery. We will do it
- Refill the fuel tank (diesel fuel).
- Ensure that the motorhome is returned in the same condition as it was received.
10.Vehicle Ford Transit + Benimar Tessoro T463
10.1 Features of the motorhome Benimar T463
- 2 solar panels (180/200W)
- Tudor AGM 95AH Varta
- 2000W Converter
- Awning Fiamma F455 400
- Truma iNet X Control Panel controls an automatic water and temperature heater that operates with gas or electricity. Is compatible with iNet X App
- 5 seats with seatbelts* (Important! Due to the vehicle's maximum weight limit of 3500, it is not allowed to have more than 4 people in the vehicle while driving)*
- L-shaped kitchen layout
- Large 140-liter AES fridge with drawer for 9 bottles of 1.5 liters
- Room separation door / lounge area
- Twin beds convertible to a double bed measuring 190×210 cm, up to 3 people
- Dinette convertible bed 90x200
- Electrically suspended roof bed up to 2 people 120/140x190 cm max. 230 kg)
- Interior storage (garage) area access door
- Bathroom with shower
- Spacious storage area (garage) with 2 doors and automotive-style locks
- LED interior lighting
- Drawers with automatic and silent soft close
- Removable cushions
10.2 Package Components of Benimar T463
- BASE FORD ESPECIAL
- PACK NORTHAUTOKAPP
- AMBIENTE MEMPHIS
10.3 Vehicle Ford Transit
- Vehicle's first registration: September 2024
- Automatic gearbox
- Engine 170 HP FORD
- Fuel type: diesel
- Automatic cabin air conditioning
- Touchscreen display Apple CarPlay, RadioDAB+ etc.
- Rear-view camera
- 16" wheels
- Grey metallic cabin, specific exterior decoration
10.4 Vehicle dimensions
- Width 235 cm
- Height 295 cm
- Length 745 cm
11. Accessories and Extras Included
- Bed sheets
- Towels
- Dishes
- Internet access
- outdoor furniture 4 chairs and a table
12. Maintenance and Repairs
- The motorhome is powered by diesel fuel. Fuel tank is refilled by the time you pick up. If you return the motorhome with a tank that is not full, will result in a penalty of EUR 200
- In case any warning or service light comes on in the motorhome, indicating the need for AdBlue, oil, or other maintenance, the renter must not take action independently. Instead, the renter must immediately contact the rental provider via whatsapp message +34 670 508 096 to prevent any breach of the motorhome's warranty
13. Cancellation
- If cancelled by the client before the final payment (75%), the client forfeits the booking deposit of 25%.
- If the full reservation amount is not paid 10 days before the start of the rental, the reservation will be cancelled and 25% of the payment will not be refunded.
- Cancellation by the rental provider (in case the vehicle is not in working order or in the event of an accident not caused by the renter) results in a full refund of the unused period.
- If the rental period is interrupted due to reasons such as a vehicle breakdown, we will refund you for the time during which you were unable to use the motor home. However, if the issue is caused by the renter, no refund will be provided.
- If the renter egregiously breaches the contract, for example by leaving the Canary Islands region or in any other way that may endanger the rented vehicle, the lessor has the right to immediately terminate the rental agreement without refunding the rental fee.
14. Travel Restrictions
- You are allowed to travel with the motorhome on the Canary Islands (Gran Canaria, Tenerife, Lanzarote, Fuerteventura, La Palma, La Gomera, El Hierro), but note that the starting and ending point must be in Gran Canaria. It is not permitted to travel to mainland Spain or any other countries.
- When traveling with a motorhome, follow the main roads. It is strictly prohibited to turn onto any road that is too narrow (where there is not enough room for oncoming traffic to pass) or too steep of a descent or ascent. Usually, a navigation app will quickly find an alternative route.
- If you see a sign saying "Carretera Cortada" (road closed), verify if it affects your intended course before proceeding.
https://cabildo.grancanaria.com/es/web/portal/area-tematica/carreteras-y-obras-publicas
15.Emergency Procedures, Traffic Accidents and Thefts
In the event of an emergency procedure, traffic accident or theft involving the vehicle, please immediately notify the relevant authorities. Please contact the Spanish police at 112. It is important to thoroughly document the incident for insurance claims. Additionally, it is advisable to follow the following guidelines:
- Do not admit guilt or liability until the police and insurance company arrive.
- Collect contact information from witnesses and, if possible, take photos or videos of the scene.
- Follow the instructions provided by the police and complete any required paperwork.
- Identify all damages to the vehicle and other property and describe them in detail.
- Inform the rental company of the incident as soon as possible to initiate necessary actions and organize documentation